Blog - Master Your Practice

Are You Emotionally Rejecting Patients

I was sitting there on my doctor’s stool listening…to the second new patient in two days tell me about his highly charged prior dental experiences. His face grimaced and contorted and went through a series of gyrations reflecting his mixed emotions as he related his perceptual reality of his past.The misemotion coming out as this […]

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Action

Ideas into action is known and understood as required for achieving anything. Actions bring dreams and ideas into reality.Lack of action is legend. Excuses of “why I didn’t,” and “I am too busy,” are just two of the self deluding mantras given by most people. These are given as the reason why of inaction as […]

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Danger of Perfect

Perfect is somehow attached to our personalities. Wanting something to be perfect is not a bad thing. But when you are starting something new, you can’t expect perfect from the start. Remember how you were when you did your first crown prep or your first root canal or your first implant, you were far from […]

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Blind Spot Disease

Do You Manage by Your Numbers Or Do YouUnknowingly Let Your Numbers Manage You?”The $750,000 Little Thing”Your numbers will set you free (or keep your caged inside a 9 X 11 foot cubicle, never to see the light of day except maybe through a window)Over and over, I see, to my dismay, the repeated errors […]

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The Second Competence

“There was dust on the table in the MD’s waiting room,” she lamented.“Coffee stains on the tray table are not a good sign,” sighed the veteran of the skies.“The outside door needs painting,” remarked the middle age lady with disappointment, commenting on her dentist.None of these are indicators of the competence of the medical doctor […]

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A Remarkable Insight Into the Language of Influence

So simple. So powerful.When I first met my new patient, Margaret, I felt a strong emotional connection immediately. I liked her. She needed exactly what I knew I could provide.I carefully listened actively to what she had to say. She had had a difficult time with dentistry for her whole life. She was ashamed of […]

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Case Presentation Gone Wrong

You can spend all that time and effort and money to get new patients, present them your best work and then have them say no. Perhaps that has happened to you?It can leave you feeling like it is all a waste of time and effort.And you would be right.If you keep presenting treatment the old-fashioned way, […]

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Plop, Waves & Childhood Lessons

Remember when you were a kid and you would throw rocks into a pond just to see what would happen? I remember being amazed as rocks skipped across the water as if they had wings after a simple sideways throw. It often became a contest with a friend, Jimmy, to see who could get the […]

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Strategy as Differentiating Edge

Very, Very few dentists have a clear strategy for their practices. The average dentist can’t really define the term. It is my opinion that many don’t want to have to think about it. Yet strategy is the great simplifier and profit generator. Others lack of strategy simplifies your life and eases the success that can […]

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